Answers Before You Open an Account
The FAQ is arranged around the moments that can slow your account path: entering the correct phone number, confirming a wallet status, locating the cashier, and returning to the lobby after login. We keep each answer tied to a visible step rather than broad claims. You can check how DANA and QRIS appear in the wallet area, when a virtual account or
bank transfer option is relevant, and what to do if your phone check does not finish. Read the related answer first, then open your account when the path is clear.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer